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Service Week: Polaris Bank celebrates customers and staff
Lagos, Nigeria, October 2, 2023: Polaris Bank, in commemoration of the 2023 Customer Service Week, is celebrating its customers and staff for their patronage and commitment to service excellence over the years.
The official 2023 Customer Service Week theme is: ‘Team Service’. The global week-long event will be held from October 2 – 6, 2023.
The celebration is an annual event highlighting the importance of customer service, the staff members who deliver exceptional support daily, and the esteemed customers whose continued loyalty and patronage are the basis for business success.
The ‘Team Service’ theme is particularly unique, being an important reminder that no matter where frontline reps are working, their job titles, or how they serve customers, everyone is on the same team.
Polaris Bank’s entrenched culture of customer appreciation earned it ‘the most improved Bank under the retail segment in the 2022 KPMG Customer Experience Survey Result, moving up five places to sixth position and 3rd level under the SME segment, respectively.
Speaking on the significance of Customer Service Week, Polaris Bank’s Group Head, Customer Experience & Value Management, Bukola Oluyadi, said customers and staff are integral parts of the Bank’s system, and both are well valued and celebrated.
Oluyadi expressed appreciation to customers for their patronage, stating, “As customer preferences evolve in this digital era, we will continue to explore innovative ways to serve and delight them to the best of our abilities”.
She also commended the staff of the Bank across the country for their dedication to duty, noting that: “Our resolve as staff is to continue to deliver solutions that excite customers who patronize us. Our robust customer service delivery underscores the magic of our services, delivered by a team of dedicated staff,” she added.
Polaris Bank, adjudged Digital Bank of the Year in 2021 and 2022 by Business Day’s Banks and Other Financial Institutions (BAFI) Awards, is a customer-centric Bank positioned to deliver industry-defining products, services, and platforms across all the key market segments.
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Breaking: Court of Appeal rules in favour of Turaki -led PDP candidate for Osun governorship election
The Court of Appeal, Abuja Division, on Thursday, ruled that the Peoples Democratic Party, PDP Gubernatorial Candidate in Osun State was validly nominated by the Tanimu Turaki-led National Working Committee.
The court also ordered INEC to list the PDP logo on the ballot ahead of Saturday’s gubernatorial election.
The Court held that access code is neither a creation of the Constitution nor the Electoral Act; rather, a creation of INEC’s guidelines and cannot, in any way, override the provisions of the Constitution.
Section 288 of the Constitution does not specify the method for nominating candidates; it only states that the names of candidates should be forwarded to the Commission.
The court further held that the defendant (INEC) should take steps to include the name of the appellant on the ballot paper.
Additionally, the court ruled that the primary election conducted by the Tanimu Turaki-led National Working Committee (NWC) of the PDP was a valid primary election in law.
The three-man panel of justices—Justice Mahmud, Justice Jaro, and Justice Ankawere, was unanimous in its judgment.
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Breaking: NHRC sets up situation room to monitor and document hate speech, intimidation, threat to life ahead 2027
The national Human Rights Commission, NHRC, has set up a situation room to monitor and document all incidences of hate speech, intimidation and threat to life by politicians and other actors ahead of the 2027 general election.
The National Human Rights Commission (NHRC) has expressed concerns over rising incidences of hate speech, intimidation and outright threat to life by highly placed individuals, especially politicians and religious leaders.
The Executive Secretary of the Commission, Chef Tony Ojukwu, SAN, revealed this on Thursday in Abuja at a press conference.
He said the situation room would enable the Commission harvest data, analysis and document persons, agencies and others involved in the negative statements in order to ensure they are properly tracked and brought to book by relevant agencies.
Ojukwu also took journalists on a tour of the newly set up situation room.
Details later…..
News
Breaking: NHRC expresses concern over rising incidences of hate speech, threat to life ahead 2027 elections
The National Human Rights Commission (NHRC) has expressed concerns over rising incidences of hate speech, intimidation and outright threat to life by highly placed individuals, especially politicians and religious leaders.
At a press conference in Abuja Thursday, the Executive Secretary of the Commission, Chef Tony Ojukwu, SAN, recalled statements credited to Senator Francis Fadahunsi and Sheikh Yahya Jingir and described the das dangerous with capacity to set the nation ablaze.
He called on politicians, religious and traditional rulers, among other stakeholders to call their supporters and faithful to orders.
He urged government to act before rhetorics turn to violence, saying the forthcoming election in Osun State should serve as example of Nigeria’s capacity to conduct political contest in compliance with international best practices.
Details later…..
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