News
NSITF restates commitment to quality service delivery
The Managing Director of the Nigeria Social Insurance Trust Fund(NSITF), Oluwaseun Faleye has re-emphasized quality service delivery as a strategic objective of the new leadership of the NSITF.
Faleye disclosed this when the National Coordinator of the Service Compact With All Nigerians ( SERVICOM) Mrs. Nnenna Akajemeli led an advocacy delegation to the headquarters of the NSITF in Abuja today.
During the meeting, Faleye stated that his leadership has already initiated reforms aimed at enhancing service delivery while increasing transparency in the operations of the Fund. He assured the SERVICOM delegation that the NSITF would go “Above and Beyond” to ensure that the beneficiaries of the Employees Compensation Scheme experience the best possible service.
He said, “quality service delivery is at the core of what we intend to achieve in NSITF. We are fully committed to ensuring that all our operations are streamlined and aligned with the highest standards of efficiency, which is essential in service delivery, and we see SERVICOM as a key partner in this regard.
” There is no doubt that our collaborative efforts will yield an impactful service delivery in terms of reform of our processes and systems in a manner that gingers greater efficiency and service satisfaction.”
A statement by Nwachukwu Godson, General Manager Corporate Affairs of NSITF which was sent to Nationwide Reports, quoted the NSIFT boss to have emphasized the need for the nodal officer, desk and focal officers of the Fund to have a robust knowledge of the fund’s processes and procedures while collaborating with key departments to make the engagement with SERVICOM National produce the required results.
While promising the adoption of the Fund’s updated Service Charter, he said the document will be subject to continuous review to ensure it is dynamic, vigorous and interactive as a base point for the evaluation of the Fund’s services.
In her remarks, Mrs. Akajemeli highlighted the significance of quality service delivery in public institutions, especially in agencies like NSITF responsible for the welfare of Nigerian workers and called for partnership to ensure that the services provided by Fund meet the expectations of its stakeholders, including beneficiaries.
She further urged the NSITF to work closely with SERVICOM in reviewing and optimizing its processes to align with global best practices. She added that the visit aimed to solicit collaboration between SERVICOM and NSITF to improve service delivery and enhance customer satisfaction across the Fund’s operations.
She also expressed satisfaction with the improved service delivery in the Fund and expressed optimism that new management will do more. Thanking the Managing Director for his responsiveness and support to the Fund’s SERVICOM activities, Akajemeli added that there was no alternative to “extra mile” in customer satisfaction and aligned it to “Above and Beyond” theme of the 2024 Customer Service Week.
On hand too to welcome the SERVICOM National delegation was the Fund’s Executive Director of Finance, Adegoke Adedeji who in his vote of thanks re-echoed the commitment of the NSITF to improved service delivery, and extolled Akajemeli for her tireless efforts in repositioning the Service Compact with Nigeria. The heads of the departments of the fund were also in attendance.
News
Generator fumes suspected for death of UNN students
Strong indications has emerged that the use of a generator in a poorly ventilated environment may have caused the death of some students of the University of Nigeria, Nssuka.
The suspicion emerged after a survivor of the incident disclosed that a generator was operating outside the corridor of the apartment where they gathered, while the doors and windows remained shut.
According to the 24-year-old survivor, an Art Education student, about 10 people attended the party organised by his friend, David, to celebrate the completion of his final examinations.
The gathering reportedly started around 11:30 a.m. at the host’s residence in the Hilltop area of Nsukka, with participants sharing alcoholic drinks and playing Truth or Dare.
Recounting his experience, the survivor said he suddenly lost consciousness after helping one of the participants who had vomited and returning to clean the floor.
He disclosed that his legs had become stiff and he could no longer walk before eventually passing out. The student said he regained consciousness at about 9 p.m., only to discover that his friends were lying motionless on the floor.
“When I regained consciousness at about 9 p.m., I heard someone saying that the host was shaking. I woke up and managed to look into the parlour, where I saw the host and other participants lying on the floor,” he recounted.
He said he subsequently contacted friends for assistance, before one of them eventually helped convey the affected students to Bishop Shanahan Hospital and other medical facilities in Nsukka.
The survivor further explained that the apartment was poorly ventilated, with the doors and windows shut, while a generator was running outside in the corridor. A fan was also operating inside the room.
News
Speed Darlington begs Burna Boy to drop case
Nigerian singer, Darlington Okoye popularly known as Speed Darlington, has apologised to Grammy-winning musician, Damini Ogulu, popularly known as Burna Boy, asking him to withdraw the charges against him and promising to stop making comments about his sexuality.
Speed Darlington made the appeal in a video posted on his Instagram page on Thursday, in which he expressed regret over the pain and embarrassment he might have caused the singer.
“This video is for Burna Boy. Burna, this is an apology video. I apologise for any pain that I have caused you. Any shame that I have caused you,” he said.
The singer admitted that he was wrong to assume that everyone had the same temperament, adding that he wanted an end to their disagreement.
“I made the mistake of thinking that everybody vibrates at the same frequency. That’s wrong of me. I apologise, Burna Boy,” he added.
He further pledged to refrain from making both direct and indirect comments about Burna Boy’s sexuality, making the withdrawal of the charges a condition for his promise.
“I give you my word that if you withdraw all charges and let everything die, I give you my word that I will never make any direct comment regarding your sexuality. “Even indirect comment. I will no longer try sustain. I give you my word. Let peace reign,” he said.
Speed Darlington also promised not to mention the singer’s name again if the legal dispute was resolved.
“I promise I will never use my mouth to mention your name,” he added.
News
Why I left Peter Obi- Yinusa Tanko
Yinusa Tanko, former national coordinator of the Obidient Movement, says he experienced a betrayal of trust and loyalty in Peter Obi’s camp, which led to his exit from the movement.
Tanko spoke on Thursday shortly after his unveiling as the coordinator of the Social Democratic Party (SDP) presidential campaign council.
Obi, presidential candidate of the Nigeria Democratic Party (NDP), appointed Tanko as national coordinator of the Obidient Movement in September 2024, following a consensus to zone the position to the north.
He was later redeployed as Obi’s political adviser (north), a position he held until October 30, when he resigned.
However, Tanko said he never wanted to leave Obi’s camp, insisting that he was pushed out rather than choosing to exit the movement.
Tanko said although he appreciated the opportunity to serve Obi, he could not remain in a political group where his contributions were no longer valued.
“Well, you know, as you move along in politics, there may be a time when your group does not want you, does not need you or does not appreciate what you do,” he said.
“You don’t stay where you are being tolerated; you go where you are appreciated.
“As far as I’m concerned, I appreciate all the work I have done, and I appreciate him for giving me the opportunity. But the only thing I have suffered in that particular movement is betrayal of trust and betrayal of loyalty.”
Tanko said he served the former Anambra governor with diligence, honesty and integrity, adding that he still held him in high regard despite the circumstances surrounding his departure.
“Everybody knows that I have served with diligence, determination, honesty and integrity. That was how I served Peter Obi, and I continue to respect him,” he said.
“But now, since they don’t want me, people who appreciate me have picked me from the dustbin and made me a bride.”
Asked whether Obi would be pleased to see him in another political party, Tanko said he could not determine what was on the former governor’s mind.
“You cannot say what is on his mind; only he can speak for himself,” he said.
He added that his new political associates had recognised his contributions to nation-building and offered him another opportunity to serve.
-
News2 years agoSenate to speed up conclusion of Nigeria Forest Security Service Bill
-
News1 year agoThe Many Lies Against Bashir Haske
-
News3 years ago“Anytime we want to kill terrorists, President would ask us to take permission from France but they were killing our soldiers-” Niger Republic coup leader
-
News3 years agoBreaking: Tinubu’s authentic ministerial nominees
-
News5 months agoSee your state governor’s performance ranking
-
News3 years ago“I’m leaving the Catholic church because Bishop Onah is oppressing me,” says Okunerere
-
News3 years agoMy nude photo leak was a mistake- lawyer Ifunanya
-
News3 years agoRadio Nigeria’s veteran broadcaster Kelvin Ugwu dies three months after retirement from service
